Terms, Conditions and Shipping

Shipping

  • Orders are processed/picked/packed same day & shipped the following working day.
  • Please allow 2-4 days for shipping (UK shorter time than EU)
  • All shipping is priced at cost, we don’t earn extra on this.
  • Shipping to the UK & EU only at this time and no; nothing to do with Brexit!
  • We do NOT use the courier service Hermes!
  • Rods are shipped via tracked Courier
  • Smaller items shipped via Royal Mail
  • Most all orders are shipped via 1st Class RM post, small items like Stickers/Wire trace are sent via 1st Class SM/LG Letter Post and Flies are sent via 1st Class LG Letter.

Fly Rod Warranty.

  • All our rods come with 1 year warranty against quality defects or breakages from quality defects. Sections shall be repaired or replaced within warranty period.
  • Damaged sections outside the warranty period are charged for.
  • There is a 6-8 week lead time on repairs/replacements as these come direct from our supplier. 

Fly Line Warranty.

  • All our fly lines come with 6 months warranty against quality defects or breakages from quality defects.
  • Welded loops come with a 3 Month warranty. Welded loops are easy to replace by welding a new loop, click HERE to see how to replace a worn loop.
  • No refund shall be given if fly lines sustains damage caused accidentally or from misuse. BUT a repair maybe offered if it is possible to be repaired.

Pike on Fly Cancellations/Refunds

  • Pike Fly Fishing Association Membership is non-refundable.
  • You may cancel your booking 48 hours before hand and get a refund minus the PFFA membership.
  • Bookings cancelled inside the 48 hour window will receive a 50% refund minus the PFFA membership.
  • If your coach cancels your booking due to adverse weather or Covid-19 restrictions, you will get a full refund minus the PFFA membership or re-book your session if we can’t re-book your session.